Privacy Policy

Clarendon Scientific (“we”, “us”, or “our”) is based in France and operates the website https://clarendonscientific.com (the “Site”). We are committed to safeguarding your data and protecting your privacy while providing our professional services, while simultaneously ensuring compliance with the EU General Data Protection Regulation (GDPR).

This Privacy Policy governs our data collection, processing, and usage practices. It is designed to allow the Data Subject (“you”) to make an informed choice regarding use, access, and collection of your Personal Information.

1. Personal data we may collect

We may collect the following types of personal data:

• Full name
• Gender
• Date of birth
• Country location
• Postal address
• Zip code
• Job title
• Company information
• E-mail addresses
• Telephone numbers
• Commercial information (purchase history, referral source)
• Payment information (including bank and other details)
• Billing address
• Work and education profile
• IP address, operating system, browser type
• Personal preferences regarding research and academic matters (such as preferred scientific journals)

Clarendon Scientific does not collect any special categories of personal data about you (such as details on your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

The Site may contain links to other sites. Clarendon Scientific is not responsible for the privacy notices or the content of third-party websites even if you accessed the third-party website using links from our website or you accessed our website using links from a third-party website.

2. How we may collect data

We collect personal data when you:

• Request information about products
• Use our services
• Request customer support
• Register for events (e.g., webinars)
• Fill out contact forms
• Sign up for newsletters
• Respond to surveys
• Register for personalized services
• Use cookies and analytics

3. How we use your personal data

Clarendon Scientific uses the Personal Information that we collect only in compliance with this Privacy Policy. We will never sell your Personal Information to any third party without your explicit consent. In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

• Assist you with services that we offer
• Send you information we think may be of interest to you by email or other means
• Send you marketing communications relating to Clarendon Scientific, including existing or new services and/or promotions
• Respond to an enquiry, question, or concern that you raise
• Perform analytics and create a database to improve your browsing experience and enhance the functionality of our services
• Send you, by email or other means, a recommended reading list based on personal preferences that you have submitted to us

We may share Personal Information with trusted service providers or our affiliates for payment processing, supplementing the information you provide us in order to provide you with better service, account administration, perform statistical analysis, provide marketing assistance, host the Site, index user profile pages and usernames as part of the URL, technical, and customer support. Any third parties receiving your Personal Information from us are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. We only share your data with trusted partners who comply with GDPR requirements. If you do not want us to share your Personal Information with these third parties, please contact us at privacy@clarendonscientific.com.

After you place an order on our Site, you may need to make payments for the services you have ordered. In order to process your payments, we use a number of third-party payment processors. Your payment will be processed by the payment provider you choose to process your payment via a payment gateway. If you give us banking or other payment mode details, we solely use such details to process payment refunds, if any, to you. The third-party payment processors we use also collect, use, and process your information, including payment information, in accordance with their respective privacy policies.

To ensure that the security and integrity of the Site is safeguarded, Clarendon Scientific may monitor your Personal Information. Clarendon Scientific may, under certain circumstances, liaise with a trusted third-party service provider for the purpose of managing the technical operations involved in hosting the Site.

We will share Personal Information if disclosure is required by law, rule, or regulation or is in response to a valid order of a court or authorized agency of government or other legal process. We may be required to process Personal Information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention, or prevention of fraud. We may also use Personal Information to meet our internal and external audit requirements and for information security purposes.

4. Sharing of data

We may share your personal data with:

• Payment processors
• Analytics tools
• Marketing platforms

We only share your data with trusted partners who comply with GDPR requirements.

5. Legal basis for processing

We process your personal data for specified and lawful purposes only and in accordance with the applicable data protection laws. Your personal data will be processed by Clarendon Scientific for the purposes outlined below.

We process your personal data based on:

Legitimate interest

• Providing, developing, and improving our products, websites, and services and assessing and improving user experience
• To prevent fraud or criminal activity and to safeguard the security of our interest, including our websites and services
• Identifying and assessing customer interest and opportunities
• Providing reference materials (including, but not limited to, guidance documents, video recordings) and managing corporate event registration and attendance
• To the extent permitted by applicable laws and regulations, conducting marketing activities, including sending or displaying product and services-related materials, and managing user and event registrations
• With permission of all involved parties, recording phone and/or video calls and chats for training, quality assurance, and administrative purposes

Compliance with legal obligations

To comply with legal obligations to which we are subject, such as keeping records for tax and social security purposes, or providing information to a public body or law enforcement or government agencies

Contractual necessity

• To provide and deliver our products and services, including managing our licenses, registrations, subscriptions, user access, capacity, billing/payments, support, purchases, etc.
• To provide you with requested materials, information, when you interact with us, and when we answer your queries.
• Managing promotions
• Managing billing and payments
• Managing the relationship that Clarendon Scientific has established with you

Consent

Subject to local data protection regulations, where consent is required to:

• Send you marketing communications (unless you have objected to or opted out of such communications)
• Call or send you communications to discuss our products or services or provide you with offers and trials
• To customize individuals’ online experience and improve the performance, usability, and effectiveness of our online presence
• Collecting and processing information from your mobile device
• The processing of personal data that you voluntarily provide for specific purposes

6. Your rights under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict processing
• Object to processing
• Data portability

To exercise your rights, please contact us at privacy@clarendonscientific.com.

7. Data retention

We retain Personal Information that you provide to us for as long as your account with us is active, or as needed to provide the services, or as necessary to comply with our legal obligations, for the maintenance of accurate financial and other records, resolve potential disputes, and to enforce our agreements. If you wish to terminate your account with Clarendon Scientific or request that we no longer use your Personal Information, please contact us at privacy@clarendonscientific.com.

Criteria for determining retention periods

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

• the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
• whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
• whether we have any legal basis to continue to process your information (such as your consent);
• how valuable your information is (both now and in the future);
• any relevant agreed industry practices on how long information should be retained;
• the levels of risk, cost, and liability involved with us continuing to hold the information;
• how hard it is to ensure that the information can be kept up to date and accurate; and
• any relevant surrounding circumstances (such as the nature and status of our relationship with you).

8. Data security

Clarendon Scientific implements appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse, as follows:

• We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure
• All our information security processes are ISO/IEC 27001:2013 compliant
• Personal Information will never be made available to any third party, except as provided herein or by obtaining your prior written consent
• All documents submitted are stored on a secure, encrypted drive and can only be viewed by Clarendon Scientific
• Payment-related Personal Information:
  • The Site uses Secure Socket Layer (SSL) encryption when accepting payment-related Personal Information, to ensure that your payment-related Personal Information is secure
  • In order to protect your credit card information, all online transactions are conducted using a secure 256-bit SSL encryption signed by VeriSign. Encryption ensures that no information is accessible to unknown parties. Clarendon Scientific undertakes not to store your credit card information, thereby reducing the possibility of fraudulent charges being made

9. International transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as standard contractual clauses.

10. Cookies and tracking technologies

Cookies are data files that are sent from a website to a browser to record information about users for various purposes.

Clarendon Scientific uses cookies, including essential, functional, and analytical cookies. For further information on how we use cookies, please see our cookies policy.

You can reject some or all of the cookies we use on or via our Site by changing your browser settings. However, doing so can impair your ability to use our Site, including some or all of its features.

For further information about cookies, including how to change your browser settings and other ways in which you can reject cookies, please visit www.allaboutcookies.org or see our cookies policy.

11. Social media features

Some of our Sites include social media features, such as LinkedIn, a “Share This” button, or interactive mini-programs. Where we have your consent, these features may collect your IP address and which page you are visiting on our Sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing them.

12. Hyperlinks

The pages of the Clarendon Scientific site, as well as other material associated with Clarendon Scientific (such as videos) may contain links to other websites. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the said websites. We are not responsible for the privacy practices nor do we accept any liability about the content of such websites.

13. Children’s privacy

Our services are not directed to children under 18. We do not knowingly collect Personal Information from children under 18.

If you are under the age of 18, please do not submit any Personal Information through our Site, via our email addresses, or via our any service that we offer. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Privacy Policy by instructing their children to never provide Personal Information via our Site, our email address, or our services without their permission.

If you have reason to believe that a child under the age of 18 has provided Personal Information to us through any route, please contact us at privacy@clarendonscientific.com, and we will endeavour to delete that information and terminate the child’s account from our databases as soon as possible.

14. Testimonials

The Clarendon Scientific Site, the content contained within the Site, and other materials associated with Clarendon Scientific such as presentations and videos, will include customer testimonials/comments/reviews that may contain Personal Information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial. If you would like your testimonial to be removed, please contact us at privacy@clarendonscientific.com.

15. Responsibility with you

When you submit any Personal Information to Clarendon Scientific, you represent that you have the lawful right to submit the Personal Information and agree that you will not submit any information unless you are legally entitled to do so and that such Personal Information is true, complete, and accurate. You may not use a false email address or other identifying information to impersonate any person or entity, or otherwise mislead as to the origin of any content. Any improper collection or misuse of Personal Information is in violation of this Privacy Policy and of the applicable terms and conditions of use. You agree not to misuse any Personal Information available on our Site or to gather it or use robots or other automated scripts, codes, or functionalities to do so. We may immediately suspend or terminate your access to our Site without notice if we become aware that you are in breach of applicable terms and conditions of use or of this Privacy Policy.

16. Sensitive personal information

“Sensitive Personal Information” is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health, or information concerning a person’s sex life or sexual orientation.

We do not knowingly or intentionally collect sensitive Personal Information from individuals, and you must not submit sensitive Personal Information to us.

If, however, you intentionally or unintentionally transmit sensitive Personal Information to us, you will be considered to have explicitly consented to us processing that sensitive Personal Information.

17. Opting out and unsubscribing

Reviewing, Correcting, and Deletion of Your Personal Information

Upon request, Clarendon Scientific will provide you with information about whether we hold any of your Personal Information. We allow users of our services and/or Site to access, update, or modify their information by contacting us (privacy@clarendonscientific.com). If you provide us with your Personal Information, you have the following rights with respect to that information:

• To review the user information that you have supplied to us
• To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
• To request that your user information not be used to contact you
• To request that your user information be deleted from our records
• To withdraw your consent to our use of your information; please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent

To exercise any of these rights and requests, please contact us at privacy@clarendonscientific.com. We will respond to your request within reasonable timeframe and notify you of the action we have taken.

Unsubscribing from Clarendon Scientific communications

If you provide us with your email address, you will automatically be subscribed to our newsletter, which will contain information on industry updates, author resources, upcoming webinars, latest offers, and new services by Clarendon Scientific. You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us an email at unsubscribe@clarendonscientific.com. Customers cannot opt out of receiving transactional emails related to their account with us.

18. Organizational events

If Clarendon Scientific is part of a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data are likely to be among the assets that are transferred. You will be notified via email and/or other means of any such change in ownership or control. As part of such an organizational event, we may also disclose your Personal Information to one or more third party(ies) with your prior consent.

19. Changes to this policy

We may update this Privacy Policy from time to time to keep up with changing legislation and best practices.

If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on the Site prior to the change becoming effective.

Your continued use of this Site and our services following the posting of any amendment, modification, or change to this Privacy Policy shall constitute your acceptance of the amendments to this Privacy Policy. You can choose to discontinue use of the Sites or services if you do not accept the terms of this Privacy Policy or any modified version of this Privacy Policy.

20. Legal disclosure

Clarendon Scientific reserves the right to disclose your personal data as required by applicable law, in response to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us.

21. Contact us

For questions or to exercise your GDPR rights, contact us using the following details:

Name of Data Protection Officer: Dr. Matthew Kirkman

Email: matthew@clarendonscientific.com

This policy is intended to help you understand how your personal data is handled and your rights under GDPR. If you have any concerns, please reach out to us.

Version 1
Effective date: 1 January, 2026