Terms of Use - Clarendon Scientific

Terms of use

Welcome to the Clarendon Scientific website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions:

1. General terms

This website and all its subdomains (“Site”) are owned and operated by Clarendon Scientific. Any references to “we,” “us,” “our,” “I” refer to Clarendon Scientific

The term “you” or “your” or “client” or “customer” refers to the customer who avails or intends to avail the services, whether chargeable or not offered on this Site subject to these terms of use

All the information presented on this Site (“Content”) is for informational purposes only and does not create a business or professional services relationship between us. A service relationship may be established when you place a request for the services and if this request is accepted by us.

We reserve the right to verify and confirm the authenticity, enforceability, and validity of service orders / requests placed by you to protect the security, safety, and integrity of our systems and your interest.

The term source documents/information or “Source Files” includes the articles, manuscripts, papers, academic papers, theses, dissertation documents, pictures, your or your laboratory’s research papers you choose to upload, data relating to your preferred journals and your choice of published papers, and files/text which are submitted to us for rendering the Final Product.

The term “Final Product” refers to the end product/report/suggested readings which will be recommended based on the Source Files provided by you.

Your continued use and access of this Site indicates that you have read, understood below mentioned terms of use and notices stated herein, as updated from time to time, and accepted the terms of use. As long as you comply with the terms of use, Clarendon Scientific grants you a non-exclusive, non-transferable, limited right to enter, view, and use this Site. If you do not want to be bound by the terms of use, you agree to immediately discontinue your use of this Site.

In addition to these terms of use, your use of our Site is also governed by our Privacy Policy and Cookies Policy. By accessing and using our Site you consent to our processing of your personal information in accordance with our Privacy Policy, and you consent to our use of cookies in accordance with our Cookies Policy.

2. Fees and invoicing

Clarendon Scientific will issue you with a valid tax invoice for each service requested. We will notify you as soon as the deliverable is ready for download. You will be required to pay all fees before downloading the deliverable. Except as specified herein or in the order form:

fees are based on the services requested / purchased and not actual usage, and
payment obligations are non-cancellable, and fees are non-refundable.

Payment shall be made:

in full without set-off, counterclaim or withholding of any kind (save where and to the extent that this cannot by law be excluded); and
in the currency mentioned in the order confirmation.

We will re-issue any invoice if an error is subsequently identified. If you have overpaid Clarendon Scientific as a result of a billing error, your account will be credited with the overpayment or, if you have stopped acquiring the service from us, we will refund the overpayment promptly after your request and after deduction of any other amounts due by you to Clarendon Scientific.

Billing dispute

You may dispute an amount invoiced by us but only if you do so in accordance with this clause:

Except to the extent you raise a valid billing dispute in respect of our invoice, you agree that the invoice is valid and payable (and you must pay any undisputed amount included in the invoice in accordance with this clause ‘2. Fees and Invoicing’

To raise a valid billing dispute, you must make a good faith request to us to investigate the specific charges or invoice, providing at the same time specific evidence which demonstrates that a particular charge or invoice is incorrect. Any such request should be made in writing to Clarendon Scientific within 1 month of the date of the relevant invoice.

On receiving good faith dispute request from you, we will conduct investigations which are reasonably necessary and appropriate in the circumstances of the dispute. At the end of these investigations, any outstanding amount will be paid within five (5) business days.

3. Refunds / cancellation policy

All services provided electronically are quality assured. If the customer is not 100% satisfied with the quality of the service provided by Clarendon Scientific, they may notify us in writing so that this can be investigated and a solution between the customer and Clarendon Scientific can be agreed upon.

If the delivery of the service is delayed, the customer will receive a 100% of the fees paid to Clarendon Scientific for that service.

Clients agree to resolve any questions, concerns, or disputes regarding the quality of delivered services by submitting a written request to info@clarendonscientific.com. This request must specifically outline all questions and concerns about possible editorial errors or omissions so that Clarendon Scientific may clearly address, respond to, and/or correct any areas of concern on the client’s behalf as quickly and professionally as possible. Requests for revisions to work delivered by Clarendon Scientific are applicable only to the original text that was provided by the customer, and will be conducted according to the original written instructions provided by the customer.

No cancellation requests will be accepted for confirmed orders.

A refund, if applicable, will be credited through the same payment method used for the original transaction.

4. Customer warranties

You are responsible for obtaining and maintaining at your own expense all equipment, hardware, software, and telephone, cable, mobile, wireless, internet, and other services necessary to access, visit, and/or use our services. If you are accessing the service via a mobile device, your mobile carrier may charge you fees for data, text messaging, and other mobile access or communications services. There may be multiple payment gateways mentioned on our Site through which you can make payment for the services. However, we are not liable for any damage that you may suffer on account of an error or default on the part of any payment gateway(s) listed on our Site.

You confirm that you either own the copyrights of the Source Files/materials or have the necessary authority to provide them to us for our services. You authorize us to use these Source Files for the services you request.

You agree to indemnify, defend, and hold us harmless in case any third-party claims of infringement of copyright in the Source Files provided to us by you or any other third-party claims resulting out of breach of these terms of use by you.

You hereby agree that access to certain areas of this Site may be available only to registered clients. To become a registered client, you may be required to provide us with certain information. You hereby represent and warrant that all information supplied to the Site is true, complete, and accurate.

In cases where the copyrights are not owned by you or you do not have the necessary rights to authorize us to use the source material, you undertake to obtain necessary permissions on behalf of us and to authorize us to make use of such source material.

5. Use of the Clarendon Scientific website

You agree to use the Clarendon Scientific website for lawful purposes only. You must not use the Site in a way that may damage, disable, or impair its functionality.

You hereby agree not to use contact information provided on the Site for any unauthorized purposes. You shall not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data, personal information, or Content on the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any manner whatsoever. We hereby reserve the right, in our sole discretion, to limit or terminate your access to or use of the Site at any time without notice to you.

You agree and undertake that when using the Site and communicating with Clarendon Scientific via any other route, including by video call, phone call, or by email, you will not:

upload/transmit/post Source Files that infringe any proprietary/intellectual property rights of another person or post information that belongs to another person and to which you do not have any rights to;
upload/transmit/post Source Files or engage in any activities that could harm, disrupt, or interfere with the functioning of the website or its associated services. This includes, but is not limited to transmitting viruses, trojan horses, worms, keystroke loggers, spyware, adware or corrupted files, or any other computer code, files or programs designed to interrupt, destroy, harm, or limit the functionality of the Site or another user’s computer, computer system/network/database or user’s data or software; attempting to gain unauthorized access, or engaging in any unauthorized, unlawful, or malicious activities;
download any file posted by another client that you know, or reasonably should know, cannot be legally distributed in such a manner;
upload/transmit/post any information that deceives or misleads the addressee about the origin of such messages or impersonates another person or communicates any information that is grossly offensive or menacing in nature;
violate any applicable laws or regulations for the time being in force;
make the Site available over a network where it could be used by multiple devices or multiple clients at the same time;
host, display, modify, transmit, update, publish, post, upload, distribute, disseminate, or share (collectively “Post”) any information that is knowingly false and/or defamatory, grossly harmful, harassing, blasphemous, inaccurate, abusive, obscene, pornographic, libelous, indecent, vulgar, sexually oriented, hateful, racially or ethnically objectionable, threatening, profane, lewd, seditious, invasive of a person’s privacy, disparaging, relating or encouraging money laundering or gambling, illegal, harmful, derogatory, or unlawful or violates any law in force or adversely affects our reputation or goodwill, or otherwise unlawful in any manner;
upload/transmit/post information that harms minors;
stalk, or otherwise violate the legal rights of other users;
conduct or forward surveys, contests, pyramid schemes, or chain letters on the Site; or
upload/transmit/post information that threatens the unity, integrity, defence, security, sovereignty, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offense or is insulting any other nation; transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other similar form of solicitation (spam) or any material that you are not authorized to use, disclose, distribute, or share.

You hereby represent and warrant that all information supplied to the Site and when communicating with Clarendon Scientific via any other route, including by video call, phone call, or by email, is true, complete, and accurate. You guarantee, warrant, and certify that you are the owner of the content that you upload/transmit/post to the Site or send to Clarendon Scientific via any other route, including by video call, phone call, or by email (“User Content”), or are otherwise authorized to use the User Content and that the User Content does not infringe upon the property rights, intellectual property rights, or any other rights of any other person. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any User Content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the User Content.

6. Termination or suspension

We reserve the right, in addition to our other remedies, to terminate, discontinue, suspend and/or restrict the service, your account, your ability to access, visit and/or use the service or any portion thereof (including any Product or Content), including without limitation any of our purported obligations hereunder, for any or no reason, with or without notice.

Even if the service, your ability to access, visit and/or use the service or any portion thereof (including any Product or Content), is terminated, discontinued, suspended or restricted, by you or by us, we have no obligation to (but we may in our discretion) remove any Content, and therefore copies of all information with regard to your account and/or Content you may have posted, uploaded, transmitted, sent or otherwise made available on or through the service, may be retained and/or remain viewable by us, third party service providers and/or other third parties, including other users. Nevertheless, we have no obligation to retain, store, or provide you with any information with regard to your account and/or Content you may have posted, uploaded, transmitted, sent, or otherwise made available on or through the service.

7. Regulatory powers

You as the customer and user hereby acknowledge and agree that we reserve the right to:

limit, deny, or restrict the use or access to the Site in entirety or certain portions of the Site to specific clients, including yourself, at our sole discretion;
reject a client from registering on the Site without assigning any reason thereof;
suspend/cancel/deactivate any client’s account/registration for any reason that we shall deem fit;
delete, edit, or move any Content posted on the Site for any reason whatsoever;
use your name, logo, or any other trademark owned by you for marketing and promotional activities including but not limited to marketing materials, websites, social media, and brochures if you have availed any service(s) from our Site, or by accepting a quotation from us, or executing a Master Services Agreement (MSA) or a Statement of Work (SOW) with us. Such usage shall be in a manner that does not derogate your rights in your trademarks, names, and logos by us. The right to use your name, logo, or any other trademark owned by you does not automatically imply any sponsorship or endorsement by you. You reserve the right to revoke this usage at any time with written notice, and we agree to comply with the revocation promptly upon receipt of such notice; and
use your Source Files uploaded on this platform to analyze, enhance, or develop and build services, tools, and systems for customer’s benefits.

8. Intellectual property

All trademarks, logos, and other content displayed on this Site and communicated by Clarendon Scientific via any other route, including by video call, phone call, or by email, is the sole and exclusive property of Clarendon Scientific unless specified otherwise. Any third-party trademarks, including client logos and trade names, remain the property of their respective owners. Use of our trademarks without our explicit permission is strictly prohibited. The Content on this Site is protected by all applicable intellectual property laws and is our sole and exclusive property, excluding any third party proprietary materials. You shall not modify, copy, reproduce, redistribute, republish, upload, post, or distribute any Content on this Site, including any code or software, in any way without prior written consent from us. Nothing contained in this Site shall be construed as conferring any license or right to any copyright, trademark, logo, service mark, or other proprietary interest of ours or any third party. You may use or download the Content for your limited personal, non-commercial purposes according to the applicable law however, you hereby agree not to modify the Content so downloaded, in any way whatsoever and that you shall not alter any copyright, trademark, and other proprietary notices or symbols attached/affixed to such Content.

9. Confidentiality

We shall maintain complete confidentiality of Source Files. We also assure compliance with applicable laws concerning the protection of personal information and promise to manage Customer’s personal information with great care. The information collected from the users by us shall be held and maintained in accordance with our Privacy Policy.

10. Breach of terms of use

When a breach of these terms of use has occurred, Clarendon Scientific may take all or any of the following actions or any such action as deemed appropriate, including but not limited to:

Immediate, temporary, or permanent withdrawal of your right to use the Site
Issuance of a warning to you
Initiation of legal proceedings against you for reimbursement of all resulting costs and expenses suffered by us on an indemnity basis (including but not limited to reasonable administrative and legal costs); and
Disclosure of such information to law enforcement authorities is reasonably necessary
We hereby expressly disclaim all liability for any and all actions taken by us in response to a breach of the terms of use committed by you.

11. Indemnity

You hereby agree to indemnify, defend, and hold harmless Clarendon Scientific and our affiliates and their directors, employees, contractors, agents, licensors, service providers, subcontractors, and suppliers from and against any and all losses, liabilities, expenses, damages, and costs, including reasonable legal fees and court costs, arising or resulting from your use of the Site and any violation of these terms of use. If you cause a technical disruption of the Site or the systems transmitting the Site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages, and costs, including reasonable legal fees and court costs, arising or resulting from that disruption.

Unless otherwise explicitly agreed in writing, we neither warrant nor make any representations regarding the quality, accuracy, or completeness of any Content on the Site. In no event shall Clarendon Scientific be liable for any direct, indirect, punitive, incidental, special, consequential damages, or for any lost profits or revenues, business interruption, loss of data, or any other damages resulting from:

the use or the inability to use the Site or reliance on any Content contained in this Site;
unauthorized access to or alteration of the user’s transmissions or data;
damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site;
any delay or inability to use the Site or related services provided on the Site;
non-availability of the Site during periodic maintenance operations or any unplanned suspension of access to the Site that may occur due to technical reasons or for any reason beyond our control;
any interruption or delay in provisions of any services or access to this Site, due to any force majeure event beyond our reasonable control, including but not limited to acts of God, flood, fire, blockades, riots, embargoes, government actions, regulatory sanctions, power outages, unavailability or non-functioning of payment gateway services, disruption of communication services in any country or area, etc.;
any other matter relating to the Site or the services available on the Site, or otherwise arising out of the use of the Site, whether based on contract, tort, negligence, strict liability, or otherwise.

12. Limitation of liability

We are not liable for any damages or losses resulting from the use of this website.

While we will use reasonable efforts to provide reliable Content through this Site, we do not warrant that this Site is free of inaccuracies, errors, and/or omissions. This Site may contain certain historical information, which is provided for your reference only. We reserve the right to modify the Content presented on this Site at any time, without notice to you.

The Site may contain links to other websites (“Embedded Sites”). The Embedded Sites are beyond our control, and we bear no responsibility for their content or activities, including any links within them or any modifications or updates they undergo. We are not responsible for any form of transmission whatsoever, received by you from any Embedded Site. These links are provided for your convenience and do not suggest any endorsement or affiliation on our part.

You acknowledge that internet transmissions are never completely private or secure. You understand that any message or information sent/posted by you on the Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (sent in a coded form). We do not bear any responsibility on account of your sending a message to us.

For the avoidance of doubt, it is clarified that except as otherwise expressly provided in these terms of use, we make no representations, guarantees, or warranties, written or oral, express, or implied, to the client or to any other person or entity regarding the services, the Content on the Site, any hardware, or any software.

Without limiting our express warranties and obligations under these terms, we hereby disclaim any and all other warranties, express or implied, including but not limited to warranties of merchantability, title, non-infringement, and fitness for a particular purpose and warranties related to third-party equipment, material, services, or software. Our services are provided “as is” to the fullest extent permitted by law. To the extent this disclaimer conflicts with applicable law, the scope and duration of any applicable warranty will be the minimum permitted under that law.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

your usage of or inability to access or use the services;
any action or conduct of any party, including any defamatory, offensive, or illegal conduct; or
unauthorized access, use, or modification of your content or information.

In no event shall our aggregate liability for all claims related to the services exceed the total amount of fees paid or payable by you for a particular service under dispute.

You acknowledge and agree that the disclaimers and the limitations of liability set forth in these terms of use establish a reasonable and fair allocation of risk between us. These limitations are a fundamental foundation for our capacity to provide the services to you in an economically feasible manner.

13. Age restrictions

Our Site is not intended for use by individuals/persons under the age of eighteen (18) years and you must not use our Site or attempt to use any of our services if you are under the age of 18.

We do not knowingly or intentionally process the personal information of any individual under the age of 18.

Please see the Clarendon Scientific Privacy Policy for further information.

14. Complaint resolution

Should you have any complaints in relation to your use of the Site or any other issue related to Clarendon Scientific, please contact us at info@clarendonscientific.com and we will provide an initial response to your email within seven (7) days.

15. Governing law, dispute resolution, and severability

These terms are governed by the laws of France.

If any dispute arises between you and us in connection with your usage of our Site or any of our services, the parties shall attempt to resolve it amicably, failing which will be referred to arbitration. The place of arbitration shall be France.

These terms of use are governed by and shall be construed in accordance with the laws of France and shall be subject to the exclusive jurisdiction of the courts in France.

If any provision of these terms of use is held by a court to be illegal, invalid, or unenforceable, such provision shall, as to such jurisdiction only, be deemed severable and ineffective to the extent of such invalidity or unenforceability and the remaining provisions shall remain in full force and effect.

16. Assignment

You may not transfer, either temporarily or permanently, any rights to use the Services or any part of the Services provided by Clarendon Scientific to another party. Any such attempt by you would be considered void. We reserve the right to assign, transfer, delegate and/or grant all or any part of our rights, privileges, and properties to any person or entity.

17. Force majeure

Neither Party will be held liable for any interruption or delay in accessing the Site or provision of services due to a Force Majeure Event. For the purposes of this clause, ‘Force Majeure Event’ means any event or circumstances which is reasonably beyond the control of the affected party, and which results in default or delay in performance by such affected party of any of its obligations under this terms of use and includes an act of God, war, hostilities, civil disturbances, epidemics, lockdowns, strikes, lockouts, and other industrial disputes.

18. Non-waiver

Any express waiver or failure to exercise promptly any right under this terms of use will not create a continuing waiver or any expectation of non-enforcement.

19. External links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

20. Changes to the Site and the terms of use
We may alter or modify the features of the Site with respect to different users or change any of the features or introduce new features on the Site without prior notice to any user. We reserve the right, at our sole discretion, to change, modify, add, or remove any portion of these terms of use, in whole or in part, at any time, temporarily or permanently, without notice and without liability, by posting revised terms on the Site. You hereby agree that it is your responsibility to check periodically for any changes made to these terms of use. Your continued use of the Site after any changes to these terms of use signifies your acceptance of the updated terms of use.

21. Acceptance of terms

By using this website, you accept these terms of use. If you do not agree, please do not use the site.

22. Entire agreement

These terms of use constitute the entire understanding between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.

23. Contact us

If you have questions about these terms, please contact us at info@clarendonscientific.com.

Version 1
Effective date: 1 January, 2026